Terms and Conditions2018-09-13T13:07:42+00:00

Terms and Conditions

Important Information

  • A driver’s license valid in Spain (see information below);
  • A passport of European i.d. card.
  • A credit card, debit card or cash to provide a 150.00€ deposit which will be held as security against any accident or incident during the rental.

Please Note: Your reservation may be cancelled without refund if you do not have the correct documentation available prior to the start of the tour.

Tour costs are calculated on a PER VEHICLE PRICE. Prices are also displayed as a per person price with a minimum of 2 people. If one person wishes to take a tour alone in a vehicle we are very happy to provide this service but a full PER VEHICLE PRICE will be charged. i.e. the price of the tour per person X two.

We always endeavour to keep to the tour schedule. In order to complete all necessary paperwork you are required to be at your tour’s departure point at least 15 minutes before the scheduled departure time of your tour. Failure to do so may result in you missing your tour. In this case no refund will be paid but TOURISIMO will make every effort to re-book the tour at another convienient time or day with availability within the following three months.

Vehicles comply with all standards required by European and Spanish law including official mechanical worthiness standard, emissions standard, registration and insurance cover. Vehicles will be presented in fully functioning, legal, clean and tidy order.

Tour guides will stay within the designated speed limits at all times and obey all local and national traffic regulations and norms.

Tour participants MAY NOT overtake the tour guide or deviate from the route designated by the tour guide at any time, unless instructed to do so by the tour guide or a relevant authority.

During the tour, participants must observe all local and national traffic laws and common norms of traffic courtesy. Participants must comply with the local and national code of circulation relevant at the time of vehicle hire.

Participants must stay in single file behind the guide and MUST NOT overtake any other vehicle in the tour.

Tour participants MAY NOT overtake the tour guide or deviate from the route designated by the tour guide at any time, unless instructed to do so by the tour guide or a relevant authority.

Third party insurance cover for one driver is included in the tour price at no extra cost.

Additional drivers are permitted. If two people want to share the driving experience please notify us before the tour starts. Both drivers re required to have the relevant documentation and must register as drivers before the start of the tour.

An additional admin and insurance fee of 10.00€ will be charged for an additional driver.

In the event of cancellation the following conditions and charges will apply.

Cancellation more than 24 hours before the scheduled start time of the tour. You will receive a refund of the tour price MINUS a 20.00€ reservation fee per vehicle reserved.

Cancellation less than 24 hours before the scheduled start time of the tour. NO REFUND WILL BE PAYABLE but every effort will be made by TOURISIMO to re-book your tour at a more convenient time.

In the event of HEAVY RAIN or other adverse weather conditions at the time of the start of your tour, you may cancel your tour at no cost. In this case you will receive a full refund. If you prefer, may still take your tour, OR, we can transfer your reservation to any other time or day with availability within the following three months. Once the tour has stared we are unable to cancel or give refunds. In the event of adverse weather occurring during the tour, no refund will be payable.

TOURISIMO reserves the right to change or cancel any reservation. If TOURISIMO changes or cancels a reservation you will be offered a full refund OR we can transfer your reservation to any other time or day with availability within the following three months.

Please note: The definition of “heavy rain” or “adverse weather conditions” is at the discretion of TOURISIMO.

TOURISIMO welcomes families with children, however, vehicles are not fitted with fixed child seats. “Booster” type seats are available which operate in conjunction with the standard European specified vehicle seat belt.

If any person in your party requires a “booster” seat, please make this known at the time of reservation.

Please bear in mind that the “in-line” configuration of the seats in a Renault Twizy makes it difficult for a driver to reach a passenger while the vehicle is in motion. For this reason CHILDREN UNDER THE AGE OF FIVE are not permitted to travel.

Spanish law requires that to hire a motor vehicle in Spain the driver MUST HAVE a valid driver’s licence issued by a European country. Driver’s licences from The Russia Federation are valid if they conform to the European standard driver’s licence format.

If you DO NOT have a licence from one of these countries you will need to produce an international driver’s license or an official translation of your license into Spanish. Both of these must be accompanied by the original of your own driver’s licence.

This needs to be applied for and purchased in your HOME country. It is easily obtained and valid all over the world.

Payment is accepted in the following forms:

  • Mastercard
  • Visa
  • Paypal
  • Bank transfer
  • Cash

Please note: If paying by card, any and all refunds will be made only to same credit card used to make the original reservation purchase.